An essential element to any Business Intelligence (BI) initiative is delivering critical business information to decision-makers on time.
As a result, Dashboards have become the “must have” tool for companies looking for a fast, efficient method to access management data and enhance corporate performance.
However, despite the fact that senior decision-makers are clamouring for Dashboards, they are often reluctant or unprepared to invest the time and resources needed to ensure their Dashboards are an effective BI tool, meet their information needs and provide a reasonable ROI. In fact, badly designed Dashboards will drive business users back to their familiar spreadsheets which are time-consuming, error-prone and can actually defeat the purpose of implementing a BI initiative.
With the right technology and design, Dashboards can provide customised, mission-critical information. Effective, relevant dashboards require careful design and planning and nobody wants to invest in something that looks cool but is uninformative and unusable.
By incorporating the following elements into your design and implementation process, you will be able to develop an effective dashboard with a high degree of user acceptance which includes the operational and management improvements outlined here.